It's been said that you have to know where you are trying to go if you are going to get there. In other words, we all need to know what the goal is, no matter what area of life we are talking about.
As church techies, I would argue that we need to have a unique set of goals. Underneath the bigger goal of bringing glory to God in everything we do, here are several important ones:
Goal #1: Don't be noticed. Our positions are support positions. They are not ones that garner attention. If we are doing our jobs right, the congregation will not think about us doing our jobs - they will think about the message being delivered. Tech people tend to be noticed when they do something that causes a distraction during the service, and that is not what we want.
Goal #2: Reinforce the message without becoming the message. If we work with sound, our job is to bring the clearest audio signal possible to the ear of each person in the congregation at the right volume level. If we work with lighting, our job is help focus the attention of the congregation to the right area, and produce visual effects that will help to maintain that attention. If we work with projection, our job is to project images, videos, and words that serve to reinforce what is being communicated.
Everything we do should be done in unity with and support of the decisions already made by the senior pastor and/or worship pastor regarding what is to be communicated that particular week. Anytime we do something outside of that, we run the risk of muddying the message.
Goal #3: Love others while we serve. As techies, we tend to be task-oriented and focused on excellent performance. This can lead to us having a lack of patience with others when things don't go the way they should. We need to always keep in mind that part of the reason we are there is to love and encourage others. God can give us the grace and patience we need, if we ask Him. While we need to aim for excellence, people are always more important than performance.
Goal #4: Employ the gifts God has given us. God has given us creativity. He has given us the ability to see the answers to technical problems. He has given us ideas to enhance a presentation so that the message is even more clear and impacting. We need to employ those gifts with full confidence that it is God enabling us to fulfill our roles in the body. Often, this requires extra hours and effort on our part. And while everything has to be held in balance, we have to aim for making sure that we are being great stewards of the gifts we have been given. If He gave us those giftings, it's because He intended us to use them fully to the benefit of others.